December 18, 2013 | Volume 100 / Number 51

Helping Carriers In The Cold

Dear Editor:

Winter is back in full swing, with significant snow and ice for all of us to battle.

That means slippery surfaces, which can be dangerous and costly for homeowners, as well as for their visitors – including their letter carrier. By clearing a path when the snow arrives, accidents can be prevented.

We need our customers' help. Letter carriers have hurt their knees or backs, or even suffered broken bones from falls on slippery surfaces.

Letter carriers are instructed to use good judgment when attempting to deliver to addresses where ice and snow are not cleared. They are not allowed to dismount to make curb deliveries when the approach to the mailbox is hazardous because of snow or ice.

No one wants to inconvenience a customer, but we have to take every possible step to ensure the safety of our employees.

The best cure for an injury is to not have it occur in the first place. Please help your letter carrier provide you with the best possible service – safely.

Stacie Canen

Glasgow Postmaster

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